Statement of Limited Warranty

Lowell warrants standard products to be free from defects in material and workmanship, when properly applied under normal use and service, from the date of original purchase.  Lowell product warranties vary by model/product family as follows: (i) for a period of five (5) years for all racks and rack accessories; (ii) for a period of one (1) year on electrical/electronic and/or control products/accessories; (iii) for a period of three (3) years on uninterruptible power supplies (UPS); (iv) for a period of five (5) years on speakers and audio components and accessories.  In-warranty returns must include a written return merchandise authorization (RMA) from Lowell. 
 
Lowell’s liability under this warranty is restricted to the original purchaser of the product, and limited to, (a) repairing or replacing, solely at its option, products which are proven to be defective after inspection at the Company’s factory; (b) return of and refund of the price paid.  Shipping costs associated with the return of a defective product to Lowell shall be the responsibility of the customer.  Lowell will assume payment for ground freight only of the repaired or replacement product. 
 
This warranty shall be void if (a) the product is repaired, altered or modified by anyone other than Lowell: (b) the product is damaged in shipment or improperly used; (c) the product is subject to an adverse operating environment or applied in a manner inconsistent with generally accepted best practice.  In addition, this warranty does not cover damage due to improper assembly, installation, handling or maintenance. 
 
THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESSED OR IMPLIED.  UNDER NO CIRCUMSTANCES CAN A LOWELL AGENT, EMPLOYEE, DEALER OR DISTRIBUTOR MAKE ANY MODIFICATION, EXTENSION OR ADDITION TO THIS WARRANTY. 
 
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LOWELL BE LIABLE IN TORT OR CONTRACT FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGES ARISING OUT OF THE  INSTALLATION, USE OR INABILITY TO USE THE PRODUCTS, INCLUDING, WITHOUT LIMITATION, ANY LABOR COSTS, LOSS OF BUSINESS PROFITS OR REVENUE, BUSINESS INTERRUPTION, LOSS OF EQUIPMENT, LOSS OF USE OF EQUIPMENT, TRAVEL TIME TO A JOB SITE, OR ANY OTHER PECUNIARY LOSS CONCERNING THE USE OF LOWELL PRODUCTS PURCHASED, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR ANY CLAIM OR CLAIMS BY OTHER PARTIES.  THE ONLY OBLIGATION OF THE COMPANY UNDER THIS WARRANTY TO THE PURCHASER, IF ANY, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCTS PAID.